Services

"Serus drove dramatic improvements in our customer service levels and provided us much greater visibility into our inventory levels at our manufacturing partners resulting in better financial controls."

Rocky LeBlanc, Vice President of Operations, Vativ

Hosted Services

We host. You coast.

Ease the burden on your IT staff: let Serus host your Intelligent Operations Management system.

Don’t invest in additional IT staff or infrastructure: Let Serus host your application services instead. You get all the performance and security benefits of a local server, without the need for a dedicated system administrator or technical manager. And our advanced, Web-based technology enables users to access your applications anytime via the Internet, wherever they may be.

Having Serus host your Intelligent Operations Management system provides numerous benefits, centered on ease of use, reliability and rapid deployment:

  • Serus will set up, configure and manage your IOM system, including all user entities, security settings and databases.
  • You get immediate access to your IOM system via the Internet and a standard Web browser.
  • Serus takes care of updates when new software versions are released.
  • Serus maintains and corrects any problems with the hardware, software, network or any related application server technical issues, minimizing your training requirements.
  • Serus uses best-of-class hosting facilities and a state-of-the-art backup data center. We back up your application and data multiple times per day and adhere to an advanced disaster preparedness program to ensure rapid, accurate recovery in the case of any disaster.
  • You get up and running quickly, without having to purchase any hardware or software.
  • The Serus deployment and support program will help you automatically pull all required data and historic information into the system.
  • Users in all locations get the same level of access.

Reduce the burden on your in-house technical staff. Let Serus serve as your experienced system administrator and expert technical manager for your operations management system.